FAQs & Contact
+ Setting Up Your Own Zero Waste Shop?
If you are interested in setting up your own Zero Waste shop, then please click on here, which will guide you through everything you need to know about setting up your own online or brick and mortar Zero Waste shop.
+ Where are your sustainable products made?
We make them ethically and sustainably to the highest social and ethical standards in the EU, India, China and Sri Lanka. Click here to read more about where we produce our products and why.
+ Do You Dropship?
We do not dropship.
+ Minimum Order Quantity?
No minimum order quantities. So you can mix & match and buy as much or as little as you want.
+ Delivery Time & Costs UK Mainland?
Next day delivery for orders placed before 14:00
Free shipping for orders above £150+VAT
£5 shipping fee for orders below £150+VAT
Courier: Royal Mail/ DPD/ ParcelForce/ Evri
+ Delivery Time & Costs to the USA?
Five working days delivery for orders placed before 14:00
Free shipping for orders above $300
$50 shipping fee for orders below $300
Courier: DHL/ Fedex
+ Can I buy in US Dollars?
If you open a USA Trade account you can purchase our products in USD
+ Can I buy in Euros?
EU customers are asked to make purchases via our UK wholesale site and to pay in GBP.
For more information, contact support@z-w-c.com
+ CO2 Mittigation
We use DPD for most UK wholesale shipments, they are a carbon neutral delivery service. Furthermore, here at Zero Waste Club, we plant a tree for every single item we sell, meaning that we offset far more carbon than we ever put into the atmosphere. Thus being carbon negative.
+ Our Materials
Our ultimate goal is make products out of waste. So all the money we make currently gets reinvested in R&D in using waste as a primary resource.
Until then, we are only using the most sustainable materials we can get our hands on.
We came across Moso Bamboo. Which is one of the fastest growing plants on earth. At some stages of it’s growth cycle, it grows a meter per day! Now that is mind blowing. So we have opted to making most of our current range out of Moso Bamboo.
+ Where and who makes the products made?
The products are currently made ethically and sustainably in Sri Lanka and in the Ningbo area of China. The workers are paid usually double the regional minimum wage. For example, the production factory in Ningbo pays the artisans double the minimum wage. Which comes to about £4 per hour. We are very happy to work with a factory that also loves people. More to come on this as we will be becoming more transparent with the people we work with. It's just it will take some time for us to shoot videos and show the facilities.