Wholesale Shipping and Returns
In simple and easy to understand language - no need for a thesaurus here…
Wholesale orders made before 2pm UK time Monday-Friday are dispatched on the same day.
For other orders, dispatch time from our warehouse: Maximum of 2 working days.
Wholesale Shipping to the UK: DPD Next Day or Hermes Next Day: Delivery usually in 1-2 working days
Wholesale Shipping to the USA: DHL Express or Fedex International: Delivery usually within 5 working days
Wholesale Shipping to the Europe: DHL Europe: Delivery usually within 5 working days
Link to shipping details for non-wholesale customers.
Faulty and Missing Goods
All items are inspected before dispatch, but sometimes they can escape our eagle eye!
Faulty items must be reported within 2 working days. Send us an e-mail at support@z-w-c.com along with images as proof of damage.
All faulty and missing items will be replaced without any cost to you.
Returns for Other Reasons
14 days refund, buyer pays shipping.